Terms and Conditions

Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you and Compass Business Consulting regarding your use of our website and services. By accessing our website or engaging our consulting services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these terms, you must not use our website or services. These terms supplement and should be read alongside our Terms of Service and Privacy Policy.

1. User Obligations and Conduct

General Conduct

When using our website or services, you agree to:

• Comply with all applicable laws and regulations in your jurisdiction
• Act in good faith and maintain professional conduct in all interactions
• Provide truthful and accurate information when requested
• Respect the confidentiality of sensitive business information
• Not engage in any activity that could harm our business or reputation

Prohibited Activities

You must not:

• Use our services for any unlawful purpose or in violation of these terms
• Attempt to gain unauthorized access to our systems, networks, or data
• Transmit viruses, malware, or other harmful code
• Harass, abuse, or harm other users or our staff
• Misrepresent your identity or affiliation with any person or organization
• Scrape, copy, or reproduce content from our website without permission
• Interfere with or disrupt the operation of our website or services

Age Requirements

Our services are intended for businesses and individuals who are at least 18 years old. By using our services, you confirm that you meet this age requirement and have the legal capacity to enter into binding agreements.

2. Legal Responsibilities

Compliance with Laws

You are responsible for ensuring that your use of our services complies with all applicable laws, including but not limited to:

• Data protection and privacy regulations
• Consumer protection laws
• Business and commercial regulations
• Tax and financial reporting requirements
• Employment and labor laws if implementing our recommendations

Indemnification

You agree to indemnify and hold harmless Compass, its directors, employees, and contractors from any claims, losses, damages, liabilities, and expenses arising from your breach of these terms or your use of our services in violation of applicable laws.

3. Disclaimers and Warranties

No Guarantee of Results

While we provide our consulting services with care and professionalism, we cannot guarantee specific outcomes or results. Business success depends on many factors beyond our control, including market conditions, implementation quality, and management decisions.

Any projections, forecasts, or estimates provided are based on information available at the time and involve inherent uncertainties. Actual results may differ materially from our analysis.

Information Accuracy

We strive to provide accurate and current information on our website, but we do not warrant that all information is complete, accurate, or up to date. Website content is for general information purposes and should not be relied upon as a substitute for professional advice specific to your circumstances.

Third-Party Content

Our website may contain links to third-party resources. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party websites. Your interactions with third parties are at your own risk.

4. Limitation of Liability

Scope of Liability

To the maximum extent permitted by law, Compass's total liability for any claims arising from or related to our services is limited to the fees you have paid for the specific service that gave rise to the claim.

Exclusion of Consequential Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of business opportunities
• Loss of data or information
• Business interruption
• Loss of anticipated savings

Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control, including natural disasters, war, terrorism, strikes, government actions, or technical failures affecting the internet or telecommunications.

Statutory Rights

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

5. Confidentiality and Data Protection

Mutual Confidentiality

Both parties agree to maintain the confidentiality of sensitive business information shared during consulting engagements. This obligation extends beyond the termination of services.

Data Protection

We handle your personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR and Data Protection Act 2018. You are responsible for ensuring that any data you provide to us complies with relevant data protection requirements.

Third-Party Interactions

If our work requires us to interact with third parties on your behalf, you agree to provide necessary authorizations. You remain responsible for ensuring appropriate agreements are in place with such third parties.

6. Intellectual Property Rights

Ownership of Materials

All intellectual property in our methodologies, frameworks, templates, and general business tools remains the property of Compass. Specific deliverables created for your engagement will be addressed in the consulting agreement.

License Grant

Upon full payment for services, you receive a non-exclusive, non-transferable license to use deliverables for your internal business purposes. You may not resell, redistribute, or claim ownership of our intellectual property.

Your Materials

You retain ownership of materials and information you provide to us. By engaging our services, you grant us a license to use these materials for the purpose of delivering consulting services.

7. Dispute Resolution

Good Faith Negotiation

If any dispute arises, both parties agree to attempt to resolve it through good faith negotiation before pursuing formal legal action. We encourage open communication to address concerns promptly.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

8. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website with an updated effective date. Material changes will be communicated through prominent notice on our website.

Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms. For active consulting engagements, the terms agreed upon at the commencement of the engagement will continue to apply unless both parties agree to modifications in writing.

9. Entire Agreement

These Terms and Conditions, together with our Terms of Service, Privacy Policy, and any consulting agreement, constitute the entire agreement between you and Compass regarding the use of our website and services.

No oral or written information or advice given by our staff shall create a warranty or in any way modify these terms unless formally documented and agreed upon in writing.